We make importing simple, so you can focus on growing your business.
At RJR Importers, we handle the heavy lifting so you don’t have to. From placing your product request to receiving your goods at your doorstep, we take care of every step — sourcing, payments, logistics, customs, and quality checks — while keeping you in the loop at every stage. Think of us as your dedicated global procurement team.
Our 6-Step Process
1. Submit Your Product Request
Start by sending us a product brief or placing a purchase inquiry through our online form or one-on-one consultation. Include product specs, quantities, and target delivery timelines.
2. We Source & Quote
Our team taps into our trusted global supplier network to find the best match for your needs. You’ll receive a clear quote with no hidden costs, including shipping, duties, and our service fee.
3. Secure Payment, Hassle-Free
We handle the financial side (from supplier payments to currency conversions) using secure, compliant systems. You pay us once, locally, and we take care of the rest.
4. Stock Checks & Quality Control
Before anything is shipped, we inspect the goods to ensure they meet your quality standards and match your order, reducing the risk of surprises on delivery.
5. Shipping & Customs? Done.
We coordinate international shipping and handle all customs paperwork to prevent delays at the border. From navigating tricky VAT requirements and SARS regulations to managing exchange rate fluctuations and bridging language gaps with overseas suppliers, we handle it all so you don’t have to. You’ll receive regular updates on your order’s status, every step of the way.
6. Delivery to Your Door
Once cleared, your products are delivered to your business or doorstep, on time and in perfect condition. You’re always kept informed with live tracking and final delivery confirmation.